• Multiple operators
  • See what page visitor is on
  • Offline messages while away can be delivered as cell txt or as email
  • Chat history
  • Customizable entry questions
  • Audible activity notifications
  • *can be deployed for site we do not produce (loses page tracking)
  • Preset responses available to operators (for frequently used answers)
  • Operator hand-off




  • Live chat improves the support experience for customers
  • Customers are 2.8 times more likely to be acquired with Live chat
  • Live chat lets your agents build rapport with customers
  • Live chat reduces repetition for your customers
  • Live chat boosts your customer service team’s productivity
  • Live chat lets you provide 24/7 support if you want
  • Live chat increases customer engagement
  • Live chat can give you an edge over your competition
  • Live chat data helps inform product decisions